Welcome, please feel free to browse our store.

Terms And Conditions Of Use

About Us

Specialist Distributors of Brewer Cowls, Chimney Cowls, Square Cowls, Stainless Steel Cowls, C-Caps, Disused Chimney Caps and Special Large Sized Cowls.  Colours available Aluminium, Black, Buff Stone and Terracotta Brown.
These Products are distributed from our warehouse throughout the United Kingdom and Ireland.

Please contact for product advice and technical information.

Our Contact details:
Chimney Cowl Products Direct
3 Muirfield Close
United Kingdom
Phone: 01625 535046
Mob: 07850 793233
Email: sales@chimneycowlproductsdirect.co.uk

Opening Hours
Monday- Friday - 9am - 6pm
Saturday 10am - 4pm
Sunday Closed

No Stock is available to collect fom this address.

Making A Purchase
1. Please note your payment will be credited to PayPal "John C Yates Limited" of which chimneycowlproductsdirect.co.uk is a Trading Name.
2. We accept Visa and MasterCard credit card payment, please just browse our website, and add any items that you wish to buy into the shopping basket. After you have finished your selection, click on 'Checkout' icon and you will be asked to complete a few details that we need to be able to process and complete the order.
3. Once you have confirmed your acceptance of the Total Amount due, you will be connected to the secure site of PayPal Secure ePayments Card Processing System who will ask for your card details, once payment has been cleared you will be redirected back to the chimneycowlproductsdirect.co.uk website.
4. Under Description on your credit card statement it will show that payment has been debited from your account and credited to that of  John C Yates Limited.
5. You will receive by email confirmation of your order and a unique Identification Number that should be quoted in all correspondence by whatever means.

Cancellations and Cancelled Orders

If you cancel your order prior to dispatching the products, chimneycowlproductsdirect.co.uk will refund you the cost of the order. Please note that PayPal transaction fee will not be refunded.
Delivery and Handling
1. We ship both UK Mainland and International Orders, within 2 to 3 Working Days from receipt of payment being approved, based upon the Carriage terms agreed to at the time of Order placement.
2. Dependent upon the Carrier used the time for delivery and its performance is given as accurately as possible but it is not guaranteed and is subject to the carriers Terms and Conditions of Carriage.
3. The Purchaser shall have no right to damages or penalty or to cancel the order for delay from any cause.

Damage and Loss in Transit of Goods
1. The Purchaser on delivery shall examine all goods.
2. The Company shall not be liable for claims in respect of shortage or damage in transit unless the Carrier and the Company are notified in writing within three days of delivery or such period as the Carrier's conditions may provide.
3. In the case of non-delivery, the Purchaser shall give notice to the Supplier within ten days of the date of the notice from the Company advising despatch of the Goods.
4. Failure to notify the Company accordingly shall render the Purchaser liable for payment for the Goods. (All advice notes, where Goods are sent to third Parties will be posted as soon as possible after the goods have been despatched).

Title and Risk.
1. The title and property shall pass to the Purchaser when payment in full shall have been made to the Company.
2. Risk shall pass to the Purchaser on delivery.
Delivery  Schedule.
1. All Standard stock is offered on an Ex Stock basis, subject to Prior Sales at the time of Order placement.
2. Special Items will be delivered as per our specific Quotation and your written and or emailed acceptance

Delivery Schedule
1.All Standard stock is offered on an Ex Stock basis, subject to Prior Sales at the time of Order placement.
2. Special Items will be delivered as per our specific Quotation.

Back Orders
1. If the Items you require in stock are less than the number you require, you be given the opportunity to advise us that you require the balance.
2. We will then email once we have an estimate of the due delivery date when the goods will be in stock.
3. Once the goods are to hand [in stock] we will email you so that you may log in and make your purchase.

Tax Charges

Credit Card Security
1. When your Order is placed at our website for which payment will be made byway of a Credit Card; All credit card details are only provided after you have logged into the secure site of PayPal Card Processing system.
2. They are not held in clear text on any web site provided by chimneycowlproductsdirect.co.uk

Guarantees - For Trade Product and Services.
1. chimneycowlproductsdirect.co.uk agrees to replace or repair at its option Goods supplied by it or Services provided by it and proved to its satisfaction to be faulty (fair wear and tear or damage due to misuse or improper operation excepted) provided that such fault is notified in writing to chimneycowlproductsdirect.co.uk within 3 [three] months from the date of despatch by chimneycowlproductsdirect.co.uk of such Goods or of performance of such Services as the case may be.
2. No liability shall arise on chimneycowlproductsdirect.co.uk for any claim for expenditure in respect of such Goods or Services unless it has been duly authorised in writing by the Company before it is incurred.
3. This guarantee is given in lieu of all other conditions, warranties or undertakings expressed or implied by Common Law or Statute, which are hereby expressly excluded to the fullest extent permitted by the law.

1. The Purchaser agrees that apart from the express terms contained in any quotation provided by chimneycowlproductsdirect.co.uk or in any other document expressly stipulated therein to form part of the contract and to be outside the provisions of the condition, no statement nor representation has been made by chimneycowlproductsdirect.co.uk related to the performance, efficiency or other characteristics of the Goods or Services supplied or performed or if such statement or representation has been made the Purchaser warrants that they understood it to be a statement of opinion only and that they did not rely upon it.
2. chimneycowlproductsdirect.co.uk shall not be liable in contract, tort or otherwise for any direct or indirect costs, damages or expenses relating to damage to property or injury or loss to any person, firm or company or for any loss of profit or production arising out of or occasioned by any error in design or drawings or any defects in or failure of the Goods or Services supplied by chimneycowlproductsdirect.co.uk or occasioned by reason of any act or omission whatsoever in its performance of any contract.

No Licence.
1. Nothing on any chimneycowlproductsdirect.co.uk Web Sites, shall be construed as conferring any license under any of chimneycowlproductsdirect.co.uk or any third party's intellectual property rights, whether by estoppels, implication, or otherwise.
2. All intellectual property, including without limitation, trademarks, patents, trade secrets and copyrights, is the property of chimneycowlproductsdirect.co.uk, or such third party and any unauthorised use thereof is strictly prohibited.

Possible Errors.
1. Information on this web site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. chimneycowlproductsdirect.co.uk reserves the right to make improvements and/or changes in the products, programs and/or specifications described in this information at any time without notice.

Authorised Use
1. Any person is hereby authorised to view the information available on this web site for informational purposes only.
2. No part of the information on this site may be used, redistributed, copied or reproduced, without the prior written consent of chimneycowlproductsdirect.co.uk

Non-Confidential and Unrestricted Information.
1. chimneycowlproductsdirect.co.uk requires that no unsolicited confidential or proprietary information be sent to them via their http://chimneycowlproductsdirect.co.uk web site or any other web site of theirs.
2. NO information or materials sent to chimneycowlproductsdirect.co.uk through its web site[s] would be deemed confidential. By forwarding any information or material through their web site[s], you are granting chimneycowlproductsdirect.co.uk an unrestricted license and permission to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that chimneycowlproductsdirect.co.uk is free to use any ideas, concepts, know-how or techniques that you send us for any purpose whatsoever.

Unavailable Products.
1. Information chimneycowlproductsdirect.co.uk publishes on the World Wide Web, may contain references or cross references to products, programs and services that are not announced or available in your Country/State/Province and as such references do not imply that chimneycowlproductsdirect.co.uk intends to announce such products, programs or services in your country/state/province.

Linked Web Sites.
1. Linked web sites are not under the control of chimneycowlproductsdirect.co.uk and as such chimneycowlproductsdirect.co.uk makes no representations whatsoever about any other web site (or information found within) which you may access through their web site[s].
2. chimneycowlproductsdirect.co.uk provides links to you only as a convenience and the inclusion of any link does not imply endorsements or acceptance by chimneycowlproductsdirect.co.uk or of any liability whatsoever for the contents or the use of such web site.
3. When you access a non - chimneycowlproductsdirect.co.uk web site, please understand that it is independent from chimneycowlproductsdirect.co.uk who has no control over the contents on that web site. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature.

Notice Specific to Documents Available on this Web Site.
1. Permission to use documents (such as white papers, press releases, data sheets and FAQs) from this server ("Server") is granted, provided that the copyright notice below appears on all copies and this permission notice also appears.
2. a] Use of such Documents from this Server is for informational and non-commercial or personal use only and will not be copied or posted on any network computer or broadcast in any media.
b] No modifications of any Documents whatsoever are made.
c] Use for any other purpose is expressly prohibited, and may result in severe civil and criminal penalties.
d] Violators will be prosecuted to the maximum extent possible by law.
e] Documents specified above do not include the design or layout of any chimneycowlproductsdirect.co.uk whether being owned, operated, licensed or controlled site.
f] Elements of the chimneycowlproductsdirect.co.uk web site[s] are protected by trade dress and/or other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound or image from any chimneycowlproductsdirect.co.uk web site may be copied or retransmitted unless expressly permitted in writing by chimneycowlproductsdirect.co.uk

Returns Policy
1. Your rights to return goods are protected under the EU Distance Selling Directive, which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

In order for us to process any returns of goods efficiently as possible please contact our head office to receive a returns number. Please ensure that this number is shown clearly on the outside of any returns - failure to do this may result in potential refusal.

Dispatch and Return carriage charges are the customer's responsibility and will not be refunded. Returned goods will be refunded so long as the product and original packaging is intact and in good condition and this is undertaken within 7 days of delivery to you, a restocking charge may be applied.

If the goods are subsequently found to be damaged, suffering from misuse, wilful damage or alteration these costs will be payable by the customer.

Unfortunately, we cannot cover non standard items for full refunds, i.e. made to order items.

Kind regards.
Paul Wood

Copyright © 2004-2010.
1. Chimneycowlproductsdirect.co.uk
2. All rights are reserved.
3. All intellectual property, including without limitation, trademarks and copyrights are the property of their respective owners and any unauthorised use thereof is strictly prohibited. Use of any software for any purpose not explicitly stated and authorised in the web site is expressly forbidden without the prior written permission of chimneycowlproductsdirect.co.uk
4. Any rights not expressly granted herein are reserved.

All our prices are ex-VAT.