Terms And Conditions Of Use
About Us
Specialist Distributors of Brewer Cowls,
Chimney Cowls, Square Cowls, Stainless Steel Cowls, C-Caps, Disused Chimney Caps
and Special Large Sized Cowls. Colours available Aluminium, Black, Buff Stone
and Terracotta Brown.
These Products are distributed from our warehouse
throughout the
Please contact for
product advice and technical information.
Our Contact details:
Chimney Cowl Products Direct
3 Muirfield Close
Wilmslow
Cheshire
SK9 2QT
United Kingdom
Phone: 01625 535046
Mob: 07850 793233
Email: sales@chimneycowlproductsdirect.co.uk
Opening Hours
Monday-
Saturday 10am -
Sunday Closed
No Stock is available to collect fom this address.
Making A Purchase
1. Please note your payment will be credited to PayPal "John C Yates Limited" of which chimneycowlproductsdirect.co.uk is a Trading Name.
2. We accept Visa and MasterCard credit card payment, please just browse
our
website, and add any items that you wish to buy into the shopping
basket. After
you have finished your selection, click on 'Checkout' icon and you will
be
asked to complete a few details that we need to be able to process and
complete
the order.
3. Once you have confirmed your acceptance of the Total Amount due, you
will be
connected to the secure site of PayPal Secure ePayments Card Processing
System
who will ask for your card details, once payment has been cleared you
will be
redirected back to the chimneycowlproductsdirect.co.uk website.
4. Under Description on your credit card statement it will show that
payment
has been debited from your account and credited to that of John C Yates Limited.
5. You will receive by email confirmation of your order and a unique
Identification Number that should be quoted in all correspondence by
whatever means.
Cancellations and Cancelled Orders
If you cancel your order prior to dispatching the products,
chimneycowlproductsdirect.co.uk
will refund you the cost of the order. Please note that PayPal
transaction fee
will not be refunded.
Delivery and Handling
1. We ship both UK Mainland and International Orders, within 2 to 3
Working
Days from receipt of payment being approved, based upon the Carriage
terms
agreed to at the time of Order placement.
2. Dependent upon the Carrier used the time for delivery and its
performance is
given as accurately as possible but it is not guaranteed and is subject
to the
carriers Terms and Conditions of Carriage.
3. The Purchaser shall have no right to damages or penalty or to cancel
the
order for delay from any cause.
Damage and Loss in Transit of Goods
1. The Purchaser on delivery shall examine all goods.
2. The Company shall not be liable for claims in respect of shortage or
damage
in transit unless the Carrier and the Company are notified in writing
within
three days of delivery or such period as the Carrier's conditions may
provide.
3. In the case of non-delivery, the Purchaser shall give notice to the
Supplier
within ten days of the date of the notice from the Company advising
despatch of
the Goods.
4. Failure to notify the Company accordingly shall render the Purchaser
liable
for payment for the Goods. (All advice notes, where Goods are sent to
third
Parties will be posted as soon as possible after the goods have been
despatched).
Title and Risk.
1. The title and property shall pass to the Purchaser when payment in
full
shall have been made to the Company.
2. Risk shall pass to the Purchaser on delivery.
Delivery Schedule.
1. All Standard stock is offered on an Ex Stock basis, subject to Prior
Sales
at the time of Order placement.
2. Special Items will be delivered as per our specific Quotation and
your written
and or emailed acceptance
Delivery Schedule
1.All Standard stock is offered on an Ex Stock basis, subject to Prior
Sales at
the time of Order placement.
2. Special Items will be delivered as per our specific Quotation.
Back Orders
1. If the Items you require in stock are less than the number you
require, you
be given the opportunity to advise us that you require the balance.
2. We will then email once we have an estimate of the due delivery date
when
the goods will be in stock.
3. Once the goods are to hand [in stock] we will email you so that you
may log
in and make your purchase.
Tax Charges
Credit Card Security
1. When your Order is placed at our website for which payment will be
made
byway of a Credit Card; All credit card details are only provided after
you
have logged into the secure site of PayPal Card Processing system.
2. They are not held in clear text on any web site provided by
chimneycowlproductsdirect.co.uk
Guarantee
Guarantees - For Trade Product and Services.
1. chimneycowlproductsdirect.co.uk agrees to replace or repair at its
option
Goods supplied by it or Services provided by it and proved to its
satisfaction
to be faulty (fair wear and tear or damage due to misuse or improper
operation
excepted) provided that such fault is notified in writing to
chimneycowlproductsdirect.co.uk
within 3 [three] months from the date of despatch by
chimneycowlproductsdirect.co.uk
of such Goods or of performance of such Services as the case may be.
2. No liability shall arise on chimneycowlproductsdirect.co.uk for any
claim
for expenditure in respect of such Goods or Services unless it has been
duly
authorised in writing by the Company before it is incurred.
3. This guarantee is given in lieu of all other conditions, warranties
or
undertakings expressed or implied by Common Law or Statute, which are
hereby
expressly excluded to the fullest extent permitted by the law.
Liability.
1. The Purchaser agrees that apart from the express terms contained in
any
quotation provided by chimneycowlproductsdirect.co.uk or in any other
document
expressly stipulated therein to form part of the contract and to be
outside the
provisions of the condition, no statement nor representation has been
made by chimneycowlproductsdirect.co.uk
related to the performance, efficiency or other characteristics of the
Goods or
Services supplied or performed or if such statement or representation
has been
made the Purchaser warrants that they understood it to be a statement of
opinion only and that they did not rely upon it.
2. chimneycowlproductsdirect.co.uk shall not be liable in contract, tort
or
otherwise for any direct or indirect costs, damages or expenses relating
to
damage to property or injury or loss to any person, firm or company or
for any
loss of profit or production arising out of or occasioned by any error
in design
or drawings or any defects in or failure of the Goods or Services
supplied by chimneycowlproductsdirect.co.uk
or occasioned by reason of any act or omission whatsoever in its
performance of
any contract.
No Licence.
1. Nothing on any chimneycowlproductsdirect.co.uk Web Sites, shall be
construed
as conferring any license under any of chimneycowlproductsdirect.co.uk
or any
third party's intellectual property rights, whether by estoppels,
implication,
or otherwise.
2. All intellectual property, including without limitation, trademarks,
patents, trade secrets and copyrights, is the property of
chimneycowlproductsdirect.co.uk,
or such third party and any unauthorised use thereof is strictly
prohibited.
Possible Errors.
1. Information on this web site may contain technical inaccuracies or
typographical errors. Information may be changed or updated without
notice. chimneycowlproductsdirect.co.uk
reserves the right to make improvements and/or changes in the products,
programs and/or specifications described in this information at any time
without notice.
Authorised Use
1. Any person is hereby authorised to view the information available on
this
web site for informational purposes only.
2. No part of the information on this site may be used, redistributed,
copied
or reproduced, without the prior written consent of
chimneycowlproductsdirect.co.uk
Non-Confidential and Unrestricted Information.
1. chimneycowlproductsdirect.co.uk requires that no unsolicited
confidential or
proprietary information be sent to them via their
http://chimneycowlproductsdirect.co.uk
web site or any other web site of theirs.
2. NO information or materials sent to chimneycowlproductsdirect.co.uk
through
its web site[s] would be deemed confidential. By forwarding any
information or
material through their web site[s], you are granting
chimneycowlproductsdirect.co.uk
an unrestricted license and permission to use, reproduce, display,
perform,
modify, transmit and distribute those materials or information, and you
also
agree that chimneycowlproductsdirect.co.uk is free to use any ideas,
concepts,
know-how or techniques that you send us for any purpose whatsoever.
Unavailable Products.
1. Information chimneycowlproductsdirect.co.uk publishes on the World
Wide Web,
may contain references or cross references to products, programs and
services
that are not announced or available in your Country/State/Province and
as such
references do not imply that chimneycowlproductsdirect.co.uk intends to
announce such products, programs or services in your
country/state/province.
Linked Web Sites.
1. Linked web sites are not under the control of
chimneycowlproductsdirect.co.uk
and as such chimneycowlproductsdirect.co.uk makes no representations
whatsoever
about any other web site (or information found within) which you may
access
through their web site[s].
2. chimneycowlproductsdirect.co.uk provides links to you only as a
convenience
and the inclusion of any link does not imply endorsements or acceptance
by chimneycowlproductsdirect.co.uk
or of any liability whatsoever for the contents or the use of such web
site.
3. When you access a non - chimneycowlproductsdirect.co.uk web site,
please
understand that it is independent from chimneycowlproductsdirect.co.uk
who has
no control over the contents on that web site. It is up to you to take
precautions to ensure that whatever you select for your use is free of
such
items as viruses, worms, Trojan horses and other items of a destructive
nature.
4. IN NO EVENT WILL chimneycowlproductsdirect.co.uk BE LIABLE TO ANY
PARTY FOR
ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES WITH ANY
USE OF
THIS WEBSITE, OR ON ANY OTHER HYPERLINKED WEBSITE, INCLUDING, WITHOUT
LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR
OTHER
DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE
EXPRESSLY
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE ENTIRE RISK ARISING OUT
OF THE
USE OF ANY INFORMATION FOUND HEREIN REMAINS WITH THE RECIPIENT.
Notice Specific to Documents Available on this Web Site.
1. Permission to use documents (such as white papers, press releases,
data
sheets and FAQs) from this server ("Server") is granted, provided
that the copyright notice below appears on all copies and this
permission
notice also appears.
2. a] Use of such Documents from this Server is for informational and
non-commercial or personal use only and will not be copied or posted on
any
network computer or broadcast in any media.
b] No modifications of any Documents whatsoever are made.
c] Use for any other purpose is expressly prohibited, and may result in
severe
civil and criminal penalties.
d] Violators will be prosecuted to the maximum extent possible by law.
e] Documents specified above do not include the design or layout of any
chimneycowlproductsdirect.co.uk
whether being owned, operated, licensed or controlled site.
f] Elements of the chimneycowlproductsdirect.co.uk web site[s] are
protected by
trade dress and/or other laws and may not be copied or imitated in whole
or in
part. No logo, graphic, sound or image from any
chimneycowlproductsdirect.co.uk
web site may be copied or retransmitted unless expressly permitted in
writing
by chimneycowlproductsdirect.co.uk
Returns Policy
1. Your rights to return goods are protected under the EU Distance
Selling
Directive, which can be found at
http://www.hmso.gov.uk/si/si2000/20002334.htm
In order for us to process any returns of goods efficiently as possible
please
contact our head office to receive a returns number. Please ensure that
this
number is shown clearly on the outside of any returns - failure to do
this may
result in potential refusal.
Dispatch and Return carriage charges are the customer's responsibility
and will
not be refunded. Returned goods will be refunded so long as the product
and
original packaging is intact and in good condition and this is
undertaken
within 7 days of delivery to you, a restocking charge may be applied.
If the goods are subsequently found to be damaged, suffering from
misuse, wilful
damage or alteration these costs will be payable by the customer.
Unfortunately, we cannot cover non standard items for full refunds, i.e.
made
to order items.
Kind regards.
Paul Wood
Director
Copyright © 2004-2010.
1. Chimneycowlproductsdirect.co.uk
2. All rights are reserved.
3. All intellectual property, including without limitation, trademarks
and
copyrights are the property of their respective owners and any
unauthorised use
thereof is strictly prohibited. Use of any software for any purpose not
explicitly stated and authorised in the web site is expressly forbidden
without
the prior written permission of chimneycowlproductsdirect.co.uk
4. Any rights not expressly granted herein are reserved.
All our prices are ex-VAT.